Common Questions About Our Services

Read some of the most frequent questions we receive from patients, family members and referring professionals about Virginia Beach Psychiatric Center. If you have a question or concern that is not listed below, please call us anytime 757-627-LIFE.

Please bring comfortable clothing for four to five days. We have laundry facilities on site.  Clothes with strings, ties or belts are prohibited. Please leave all valuable items, such as money, credit cards, jewelry and electronics, at home.

Visiting hours are limited and are different on each unit. Please contact us for specific days and times at 757-496-6000. A confidentiality code is given to each patient upon admission. This code provides access to the patient for phone calls and visitation. Please have the code when you call or visit.

If you are a visitor, please do not bring any outside food items. Purses and cell phones are not allowed on the units; please lock them securely before you enter the facility.

We work with most insurance and managed care companies. Information regarding your copay and deductible can be determined Monday through Friday during business hours. Our financial counselor can help you determine the best options for your financial situation.

A counselor in the assessment and referral center is always available to speak with you and answer your questions or concerns. Please call at 757-627-LIFE for immediate assistance.


Here for You 24/7

We’re available 24 hours a day, seven days a week to provide a no-cost mental health assessment for you or your loved one. Call us at 757-627-LIFE, visit our facility, or message us to get started. In the case of a medical emergency or crisis, please dial 911 or go to the nearest emergency room.

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Virginia Beach Psychiatric Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Virginia Beach Psychiatric Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.